FAQs

If you have any other questions please feel free to get in touch!

  • How long do you cakes keep and how is best to store them?
    • Best stored in a cool, dry place if you can resist eating them straight away!
      All of our cakes are individually wrapped and have 10-14 days shelf life. They also freeze great!
  • Can I include a gift message with my order?
    • Yes, there is an option to include a gift message at the checkout stage.
  • When will my order be delivered?
    • Delivery is usually 2-3 business days from the date of order. We deliver Tues-Fri. You will receive an email from our courier on the morning of delivery with a one hour time slot. If this time is not suitable, you can use the link in the email to rearrange delivery or add any delivery instructions (leave with neighbour, in safe place etc).

  • Do you deliver on weekends?
    • Our deliveries are Tues-Fri only.

  • Where are you located?
    • Our bakery is in Malton, North Yorkshire and we have cake shops in Malton, Driffield and Wetherby. We also deliver anywhere mainland UK.

  • Where do you deliver to and how long does it take?
    • We can deliver anywhere mainland UK and it usually takes 2-3 business days from the date of order. You can also select a preferred delivery date (Tues-Fri) if you require your delivery at a later date.

  • Do you do gluten-free cakes?
    • Yes, you can see our non-gluten range here.
    • Please note, all of our products are made by hand in an environment that handles nuts, peanuts, gluten, soya, sesame seeds, milk & egg so we can’t guarantee no traces.

  • Do you do anything dairy-free?
    • Yes, we have lots of dairy free options which you can find here.
    • Please note, all of our products are made by hand in an environment that handles nuts, peanuts, gluten, soya, sesame seeds, milk & egg so we can’t guarantee no traces.

  • Are your cakes suitable for vegetarians/vegans?
    • Yes, all of our cakes except the rocky road are suitable for vegetarians. You can see our vegan treats here.

  • Are your cakes halal?
    • All of our cakes are halal except the truffle cake bombs as they contain alcohol in the orange flavouring used.

  • Can you write HAPPY BIRTHDAY on the top of the cake?
    • Yes, we can personalise most of our larger cakes with our handmade chocolate lettering (up to 30 characters).

  • Is there a minimum spend?
    • There is no minimum spend. Our standard delivery is £4.99 on all orders with free shipping for orders over £40.

  • Can your packaging be recycled?
    • Yes, we are very proud to say that ALL of our packaging can be recycled or put in your compost bin at home. You can find out more here.

  • Can I choose a delivery date?
    • Yes, there is an option to choose a preferred delivery date at the checkout. We do require 2-3 working days from the date of ordering and whilst we cannot always 100% guarantee delivery on a specific date, we will always try our best.

  • Do you sell wholesale?

  • Do you offer corporate treats?
    • Yes, we have done lots of bespoke orders for corporate customers. Please contact us at [email protected] for any enquiries regarding bulk ordering.